Frequently asked questions

Enter your name, e-mail, mobile number and a password. We e-mail you a 6-digit code to confirm the address; it is valid for 10 minutes. You need a verified e-mail before adding money or starting a chat.

Check your spam or promotions folder first. You can ask for a new code after 60 seconds, up to 5 times an hour.

Use "Forgot password" on the login page. We e-mail a code to your registered address, and you choose a new password with it.

Open Wallet and pay with any UPI app. You can add between ₹100 and ₹50,000 at a time. The balance appears as soon as the payment is confirmed, usually within seconds.

This is rare and almost always resolves itself within a few minutes, once the payment gateway confirms the payment. If it does not, write to us with the order ID from Payment history; if the payment did go through we credit or refund it in full.

Yes. An unused balance can be refunded to the original payment method, less any gateway fee that cannot be recovered. See the Refund & Cancellation Policy for details.

Each astrologer sets a rate per minute. The first minute is charged when the astrologer accepts your request, and each further minute as it begins. Ending a chat part-way through a minute costs nothing extra. To start, you need enough balance for 5 minutes at that astrologer's rate.

Your request waits 2 minutes for the astrologer to accept. If they do not, it expires and nothing is charged.

The chat ends automatically when your balance cannot cover the next minute. Top up and start a new chat to continue.

Yes. Every conversation is saved under My Consultations, where you can also rate and review the astrologer.

In the app, only you and the astrologer. Access to stored data is limited to staff who need it, as described in our Privacy Policy.

Every astrologer applies to join and is reviewed by our team before their profile goes live. Ratings and reviews come only from customers who completed a paid chat with them.

Apply through "Join as an Astrologer" with your experience, skills and languages. We review applications and contact you.

Yes. Enter your date, time and place of birth and it draws your Vedic birth chart: lagna, planet positions and houses, moon sign, nakshatra, the Vimshottari dasha timeline and a basic manglik check, plus your numerology numbers. Reading what the chart means for your life is what an astrologer is for.

No. Consultations are for guidance only and do not replace medical, legal or financial advice.